Paddle Rack Support
Get in touch
Questions, bugs or ideas? Email austin@elcodev.com and we'll get back to you, usually within a day or two.
Restoring a purchase
Open the app's settings and tap Restore Purchases, signed in to the same Apple Account or Google account you bought with.
Cancelling a subscription
On iPhone, open Settings › your name › Subscriptions, choose the app and tap Cancel. On Android, open the Google Play app, tap your profile picture, then Payments & subscriptions › Subscriptions. You keep access until the end of the period you paid for.
Refunds
Apple handles App Store refunds at reportaproblem.apple.com; Google handles Google Play refunds through Google Play Help. We can't issue store refunds ourselves.
Moving to a new phone
Export a backup file from the app's settings, then import it on the new phone.
Privacy
See the Paddle Rack privacy policy for what the app stores and where.
Contact
austin@elcodev.com · Elco Dev, LLC, Nashville, Tennessee